FAQ and Help

 
  Available sections:
  Online Shopping
  Coupons & Deals
  Deal Alerts
  General Questions
Online Shopping

   How safe is it to buy products online?
   How safe is it to buy products online?
Website purchases are quite safe. Today's web vendors use advanced encryption to secure confidential financial information. Consumers can easily verify that their private data remains secure prior to the completion of a transaction. To double-check the security of your transaction, take note of the URL in the address bar for the site. When you go to your cart, the beginning of the URL should shift from “HTTP” to the encrypted “HTTPS.” The “S” indicates that your data is secure. Also, make sure that, in the bottom corner of your screen, on the right, you see an icon: a padlock. The lock should appear closed.

You can add extra security measures on your own, too. Best practices suggest that, whenever possible, consumers use a credit card rather than debit card linked to a bank account. Do not provide a store any sensitive data, including anyone's social security number. No vendor needs to know your SS# to sell you simple everyday items.
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Coupons & Deals

  How much do the coupons cost?
  Is it difficult to redeem an online-only coupon?
   Is there anything else I need to know about online coupons?
   Help! I didn't get a discount. What can I do?
  What is the source of your coupon codes?
  How much do the coupons cost?
Nothing! Providing this free service is our pleasure. Now go forth, save money, and tell your friends about us!
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  Is it difficult to redeem an online-only coupon?
No- it is simple. Online coupons come in two basic types. We provide both. The first type is a coupon link; we call the second type a coupon code. You redeem each type in a different way. You cannot use online coupons in offline stores. They are not the same as printable coupons, or those in the newspaper.

Deal links are easy! To get your discount, just click the link. You have no code to enter, and nothing to print. Proceed with your purchase. During the checkout process, the system automatically applies your discount. Sweet! At times, you may see notices of offer restrictions or details. For example, the system may show you dates during which the offer is valid, or remind you that the offer requires you to purchase certain quantities. If your purchase meets these requirements, you are ready to complete the transaction.

Coupon code links, however, work differently. To redeem a coupon code, first click the link. Clicking the coupon code link will copy that code to your clipboard. At this point, you probably will not see the actual code. As you move through the checkout process, you will enter the code stored on your clipboard. Most stores provide a box in your shopping cart into which to paste the code from your clipboard. Stores label this box differently, but almost all will call it one of the following: discount code, source code, promotion code, or coupon code.

Coupons for free shipping can be either coupon codes or coupon links. To qualify for free shipping offers, you must usually meet minimum purchase requirements.

Always check that your discount appears prior to the final step of checkout. If no discount appears, you will pay full price, and may not have simple recourse.

Stores sometimes offer multiple links or codes. Unfortunately, stores rarely permit shoppers to “stack,” or obtain multiple discounts, during a single order. Redeem one at a time.
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   Is there anything else I need to know about online coupons?
Shopper's common sense suggests that one should always be clear about all restrictions, conditions, and terms pertaining to a discount offer. The couponing system saves shoppers money, but has been programmed to prevent abuse by consumers. An online coupon system routinely limits any given discount in various ways. For example, a given offer may only be redeemable once per delivery address, or only paid for once using a given credit card, or only be applicable to a single email address. However, consumers can sometimes overcome these restrictions by using an alternate email address and credit card.

Most online coupons are only good for brief periods. Use our coupons quickly, and visit this site frequently for additional deals.
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   Help! I didn't get a discount. What can I do?
The most common reason a discount will not activate is that the offer has expired. We test coupons prior to making them available and weed old offers. However, offers sometimes expire before we have the chance to cull them, and stores sometimes terminate offers early, without advance notice.

If this happens to you, please help us by saying “no” when asked, “Did coupon work?” on the page that contained the original offer. Your fellow shoppers will see and appreciate that information. Since we update the site frequently, we publish new online coupons quickly. Fresh coupons often replace the ones that did not work! Subscribe to our deal notifications to take advantage of the best offers as quickly as possible.
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  What is the source of your coupon codes?
We forge business partnerships with stores selling online. Our special coupon codes primarily come from our business partners. Our other coupons sources include research at other sites, and coupons to which your fellow shoppers have alerted us.
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Deal Alerts

  Can I be notified about new discount coupons? Deal Alerts!
  Can I be notified about new discount coupons? Deal Alerts!
Yes. If you have an email address, you have all you need to receive our deal alerts. Shoppers can get deal alerts in two ways.  We offer a free email newsletter to anyone who subscribes. We publish it weekly and spotlight our most sought-after online coupons. Each of our store pages also features an opportunity to sign up for alerts to coupons from that particular store. When you activate that feature, we send you an email alert every time your favorite stores issue new discount offers.
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General Questions

  What does shipping cost?
  Do I pay tax on my purchases?
   How can I get more information on the items or stores I see at your site?
  What does shipping cost?
Each store sets its own shipping fee. Stores base their fees on varying criteria. Some levy fees based upon item weight. Others determine their charges by looking at the dollar volume of the order or the specific items in your cart. Some sites simply charge a flat shipping fee. Your shopping cart will clearly indicate all applicable shipping charges before you submit your order for processing.

For questions about the shipping fees a store would asses for any given order, please contact the store's customer service department. This site only publishes online coupons. We are not the store from which you buy your items.
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  Do I pay tax on my purchases?
Sales tax depends on the store at which you shop and the state in which you live. If the store from which you will buy is headquartered in your state, sales tax might be added to your order subtotal. Rest assured that, if you need to pay sales tax, your shopping cart will clearly indicate so before you complete your transaction. For additional information regarding the sales tax policy of your favorite store, please direct your questions to that store's customer support office.
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   How can I get more information on the items or stores I see at your site?
Although we collaborate with numerous stores to bring you online coupon discounts, we do not have the answers to questions pertaining to individual products. We only distribute coupons. Only the item vendors can answer your product and store policy questions. We also cannot respond to queries regarding order status. Our partners do not supply us with that information. We note, however, that many of our business partners send an order status and package-tracking link directly to your email to keep you abreast of your order status until your shipment arrives.
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